Problems in Total Quality in Workplace Assignment

Problems in Total Quality in Workplace - Assignment Example As such, organizations look for appropriate ways to manage such dynamic turbulent conditions and win over. One of the ways to do this would be through improving quality, which Narasimhan and Kannan observe that when organizations start â€Å"improving quality, it improves everything† which in the long run makes them â€Å"stay in business† (2011, p.445). The researchers define quality as a continuous process where organizations build and sustain relationships through assessments, anticipation and fulfillment of stated and implied needs. Over time, organizations have grown towards Total Quality, a concept that has shaped itself into a critical concept in strategic management. Total Quality refers to the attitude, culture and organization of a business entity striving to provide its customers with services and products satisfying their needs. This requires quality in all the operations of an organization with processes being executed right first time and waste and defects reduced from operations. Together with quality tools, management tools - cumulatively referred to as Total Quality Management - play a critical role in the reduction of wasteful practices and increasing business. Morfaw (2009) defines Total Quality Management as a philosophy or approach aimed at meeting the needs of customers and their expectations involving employees and managers through the application of quantitative methods that would continuously improve the products, services and processes in an organization. This combines the elements involved in both strategic management and sustainability on a single platform so as to ensure organizations survive longer. The nature of total quality makes it strategic: aims at organization’s long-term survival; perceives organizations as open systems with change as the only constant; and it is also futuristic by  nature (Narasimhan & Kannan, 2011).

Industrial Placement Report Case Study Example | Topics and Well Written Essays - 2250 words

Industrial Placement Report - Case Study Example It comprises of work orders, scheduling, service requirements, data collection, parts and inventory management, and forecasting of parts and inventory needs. When a piece of manufacturing equipment needs regular servicing, that task automatically appears on a list of work to be done, and a plant technician will perform the work, making a note in the system that it was done, by whom, and when. Engineering department is also recording all variations in production and quality and organizes the remedial actions. I work in the packaging department ( the Department.) In this report 1) I shall give my view, both, on the Department side and on the production (i.e. manufacturing) side of the Company. I will discuss three important elements of a successful operation of any pharmaceutical firm: Quality Assurance (QA), Safety procedures (SP) and, above all, Information Technology. As Information Technology (IT) and automation is involved in virtually every production and quality assurance (QA) process, I shall mention the IT role in individual processes as I will keep describing them further on in this report. The Company produces only tablets and capsules. A high degree of automation exists in the production side of the Company. ... These finished chemicals are combined and processed further in mixing machines. The mixed ingredients may then be mechanically capsulated, pressed into tablets. Our part of the ( packaging) Department works only with tablets, but the Company produces capsules as well. The workers in the Company fall into one of two occupational groups: Production workers who operate drug-producing equipment, inspect products, and install, maintain, and repair production equipment; and transportation and material moving workers who package and transport the drugs. This is the role of our Department. Generally, I can characterize the technology in our Department as being medium-automated. Since the Company has three tablet-producing, fully automated, lines, we are packaging three different types of tablets.For that, our part of the Department has three packaging lines, each consisting of one blister packing machine, one cartoner and an overwrapper. These three units are all connected into a series. The inputs into this three-machine series are: tablets, cartons and leaflets and at the end, as output, comes packaged product, already in cartons with proper labels attached. Then we further pack the cartons into outerboxes. 3. Good Manufacturing and Production Practices There are several major items that we see important in our work space: Generally, working conditions in pharmaceutical plants are better than those in most other manufacturing plants. In the Company, there is a stress on keeping equipment and work areas clean because of the danger of contamination. We work in air-conditioned, well lighted, and quiet place. Health and safety regulations ( to be discussed later in